24 HOURS · THE EAST BAY

Water damage on the island city of Alameda

SOS Restoration of East Bay works Alameda, the island across the estuary from Oakland. We pump out the water, then rebuild. The crew speaks Spanish too; the look is free. Half its homes were built before 1970, old enough to matter. Call (341) 220-0032.

A containment barrier with a zipper door closing off a hallway in the East Bay
Two counties. One crew. No waiting.

Somebody answers and a van leaves. Looking is on us. CSLB #1131134 · IICRC #70194273

Someone always answers

and the van is loaded before the call ends

Six services

the whole arc, from the first hour to the last coat

25 cities

across Alameda and Contra Costa counties

CSLB #1131134

IICRC #70194273

A technician kneeling in a tiled bathroom with red marks showing where the wall gets cut in the East Bay

Why does Alameda's 1966 median matter?

An island built partly on fill drains and dries unlike the mainland.

Because two in three Alameda homes predate 1980.

68.8 percent of the island’s 32,320 homes stood before 1980, nearly a third before 1940. Since lead paint left the market in 1978, that median house falls inside the sampling window. A water job here opens with a test.

Who serves Alameda's water?

EBMUD, for the tap and the sewer both.

The East Bay runs on five water agencies, and Alameda draws on EBMUD. Naming the right one saves the first hour, which is the hour that decides whether the floor is saved.

An SOS technician removing the vanity under a bathroom sink in the East Bay
A moisture meter reading 39.8 against plywood sheathing in the East Bay

The ground is fill. Does that change things?

Yes; made ground holds and moves water in odd ways.

Much of the island is bay fill, which stays damp and shifts under load. Alameda County also carries a soft-story retrofit law. On the wrong building that rule reaches the permit for the repair.

When does an Alameda home not need us?

When a meter reads dry and nothing is hidden.

A small surface spill you caught in minutes, wiped and dried, needs no crew. If the wall behind it reads dry, we say so and leave. The call and the reading are free either way.

A suited technician working in a furnished dining room with a dehumidifier running in the East Bay
The SOS van parked by a park across from apartment towers in the East Bay

Who closes an Alameda wall back up?

The same crew that dried it, under both our licenses.

No stranger for the second half. IICRC #70194273 covers the drying, CSLB #1131134 the rebuild, matched to a 1960s island house. Ask the dispatcher what your island block needs.

Which pipe is never the owner's?

The main under the street is EBMUD’s, and the island’s storm drains are the city’s.

Call them before anyone else when it surfaces outside. We start at the fixture, once it has come up inside and soaked something that holds it.

Does a 1966 house change the work?

It does. The island holds 32,320 homes and a third of them predate 1940.

That puts the median house inside the window where paint is presumed to hold lead. We sample before we open anything, and the sample is not a formality.

The water rises from below. Why?

Alameda is an island, and shallow groundwater sits close to the surface across much of it.

A wet slab here does not always mean a broken pipe above it. We meter the floor and the air separately, because those two numbers tell different stories.

What is not ours on the island?

Shallow groundwater under the slab is not a leak, and not a job.

Sixty percent of the shallow water here already sits near the surface. If the meter reads the ground and not a pipe, you do not need us.

Water damage

Water damage restoration across the East Bay, any hour: extraction, structural drying, daily readings, and the right water agency named among five. Call (341) 220-0032.

Mold

Mold removal in an old East Bay house: bay damp, lead-paint-era plaster sampled before it opens, and the water source cut first. Call (341) 220-0032.

Fire & smoke

Fire and smoke damage in the East Bay hills and flats: board the openings, dry the hose water, clear the soot and odor, then rebuild. Call (341) 220-0032.

Storm damage

Storm and debris cleanup in the East Bay: wet winters, hill runoff and mud, and water in behind an aging roof, dried to a reading. Call (341) 220-0032, any hour.

Sewage cleanup

Sewage cleanup in the East Bay to the S500 standard: category-three water, the right agency named among several, and the porous material out. Call (341) 220-0032.

Reconstruction

Rebuild and reconstruction in the East Bay: the crew that dried the house frames, boards, paints and finishes it, under CSLB #1131134. Call (341) 220-0032.

Reconstruction

Rebuild and reconstruction in the East Bay: the crew that dried the house frames, boards, paints and finishes it, under CSLB #1131134. Call (341) 220-0032.
A technician on a ladder sealing a window from outside in the East Bay

Where our crews go

An island, with a lagoon through the middle and a water table that sits just under the crawlspaces. Old Victorians on the east end, former base housing on the west, and a tube and a handful of bridges tying it to Oakland.

Rather write it than talk? Leave it here and we call you back.

The number is the part that matters. The rest just tells us which crew to send and how far up the road they are going.

Fill ground hides water well, so read the island slab early. Call (341) 220-0032 and a crew crosses the estuary.

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