24 HOURS · THE EAST BAY

Water damage in Castro Valley, with no city hall

Castro Valley sits under the East Bay ridge, unincorporated and aging. SOS Restoration of East Bay vacuums the water up and restores the rooms it soaked. You can talk to us in Spanish, and checking it out is free. Call (341) 220-0032.

Household contents wrapped in plastic sheeting in a garage in the East Bay
Two counties. One crew. No waiting.

Somebody answers and a van leaves. Looking is on us. CSLB #1131134 · IICRC #70194273

Someone always answers

and the van is loaded before the call ends

Six services

the whole arc, from the first hour to the last coat

25 cities

across Alameda and Contra Costa counties

CSLB #1131134

IICRC #70194273

A technician standing in a kitchen stripped to the studs with drying duct in hand in the East Bay

Who signs off on repairs in Castro Valley?

Castro Valley answers to the county, not a city hall.

Alameda County, because the town never incorporated.

With no city government, the county issues the permits and enforces its own soft-story retrofit rule. A rebuild here files through Alameda County, so we pull the record before drawing a thing.

How old are Castro Valley's houses?

The typical home dates to 1964 — oldest of the valley towns.

70.4 percent of the 21,718 houses predate 1980, on lath and first-run copper. The lead-paint ban did not arrive until 1978. We test a paint chip before opening a wall on a water job.

A cleared living room with hardwood floors and a plastic containment wall at the far end in the East Bay
A suited technician vacuuming a room floored with protective paper in the East Bay

Which utilities serve Castro Valley?

EBMUD for water; CVSan runs the sewer.

Here it is EBMUD at the tap and Castro Valley Sanitary District on the drain. Different districts run the water from town to town here. We call the pair that covers your street.

Does every Castro Valley leak need a crew?

No — if a meter reads dry an inch into the drywall, you are done.

A small spill you caught and dried may need nothing more. The test is a moisture reading an inch deep, not how the surface looks. We would rather hand you a dry number than sell you fans.

The SOS van parked by a park across from apartment towers in the East Bay
A technician spraying antimicrobial in a hallway opened to the framing in the East Bay

Who runs a Castro Valley job to the end?

One crew, from the first pump to the last brushstroke.

Nobody new shows up for the finish. IICRC #70194273 covers the drying, CSLB #1131134 the rebuild, built for a home of the 1960s. Ask the dispatcher what your Castro Valley street needs.

Which office is not the city's?

There is no City of Castro Valley: permits come from the county, and the sewer belongs to the district.

Castro Valley Sanitary District owns that main. Sending you to a city hall that does not exist would cost you a day, so we name the county counter instead.

A 1964 house. What gets sampled?

Seventy percent of these 21,718 homes went up before 1980, so we test before we cut.

The median sits inside the presumption window for lead paint. Asbestos was still in joint compound and flooring well into that decade too.

Which utility bills the water?

EBMUD supplies it. The sewer is a separate district with its own number.

Two agencies, two responsibilities. We name the right one on the first call rather than telling you to ring your water company and hope.

Water damage

Water damage restoration across the East Bay, any hour: extraction, structural drying, daily readings, and the right water agency named among five. Call (341) 220-0032.

Mold

Mold removal in an old East Bay house: bay damp, lead-paint-era plaster sampled before it opens, and the water source cut first. Call (341) 220-0032.

Fire & smoke

Fire and smoke damage in the East Bay hills and flats: board the openings, dry the hose water, clear the soot and odor, then rebuild. Call (341) 220-0032.

Storm damage

Storm and debris cleanup in the East Bay: wet winters, hill runoff and mud, and water in behind an aging roof, dried to a reading. Call (341) 220-0032, any hour.

Sewage cleanup

Sewage cleanup in the East Bay to the S500 standard: category-three water, the right agency named among several, and the porous material out. Call (341) 220-0032.

Reconstruction

Rebuild and reconstruction in the East Bay: the crew that dried the house frames, boards, paints and finishes it, under CSLB #1131134. Call (341) 220-0032.

Reconstruction

Rebuild and reconstruction in the East Bay: the crew that dried the house frames, boards, paints and finishes it, under CSLB #1131134. Call (341) 220-0032.
A technician working in a bathroom marked with large red and blue cut lines in the East Bay

Where our crews go

Unincorporated, so the county answers the permit desk instead of a city hall. Hillside ranch houses above the boulevard, creek-bottom lots below it, and a crawlspace under most of them.

Rather write it than talk? Leave it here and we call you back.

The number is the part that matters. The rest just tells us which crew to send and how far up the road they are going.

Old ridge-town pipe hides a leak well, so read the wall early. Dial (341) 220-0032 for the nearest crew.

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