24 HOURS · THE EAST BAY

Reach SOS Restoration of East Bay any hour

Dial (341) 220-0032 and a person picks up, never a machine, at any hour and in English or Spanish. Our office is 409 13th St #305, Oakland. Give us the city and the wet room, and a crew rolls. The look costs nothing.

Drying equipment lined up on a patio with ducting running into the house in the East Bay
Two counties. One crew. No waiting.

Somebody answers and a van leaves. Looking is on us. CSLB #1131134 · IICRC #70194273

Someone always answers

and the van is loaded before the call ends

Six services

the whole arc, from the first hour to the last coat

25 cities

across Alameda and Contra Costa counties

CSLB #1131134

IICRC #70194273

Rather write it than talk? Leave it here and we call you back.

The number is the part that matters. The rest just tells us which crew to send and how far up the road they are going.

Is anyone awake at 3 a.m.?

Yes. A real dispatcher, midnight or noon, all year.

Weekends and holidays reach the same line as a workday. Water pays no mind to the calendar, so we cover it. The call is free and asks nothing of you.

What do I say first?

Your city and the nearest cross street.

  • Is water still coming in?
  • Is there power on in the wet area?
  • Do you know where it started?
  • Who is inside at the moment?

Where is SOS Restoration based?

Downtown Oakland, at 409 13th St #305.

The office is real and the crews stage from their trucks around it. You do not have to come in; we come to the house. A water job anywhere in the East Bay draws the same dispatcher.

Can we get you out for a look only?

Yes, and no charge ever follows that visit.

We meter the damage, walk the rooms, and hand you a scope in writing. Whether to hire us is your choice. A carrier will ask for that same reading. Some calls end with us saying you do not need us, and that is fine.

My insurer, or you, first?

Us first. Keeping the loss from spreading is on you.

The fine print tells you to stop damage spreading, which means drying. We start the record on arrival, so the rebuild and the claim both stand on proof. The rate card carries the drying rates.

It stopped days ago. Still call?

No. A wall that looks dry can hide water a meter will catch.

Studs and board test wet a week after the surface feels dry, and mold trails the damp you cannot see. One free reading says whether anything still needs drying.

A technician spraying in a hallway opened to the framing with daylight behind in the East Bay

Where our crews go

Both counties, from the Richmond shoreline down to Fremont and out through the tunnel to Brentwood. The pin sits in Oakland, and nobody on either side of the hills gets told they are out of range.

Save the SOS number, (341) 220-0032, now, while everything is still dry. The hour right after a break is what saves the floor.

© 2026 SOS Restoration of East Bay · 409 13th St #305, Oakland, CA 94612 · Alameda and Contra Costa counties · CSLB #1131134 · IICRC #70194273 · Guides · About · Contact